At Sutton Heating & Cooling LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (suttonheat.com) or interact with our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you fill out a contact form, request service, or communicate with us, we may collect:

• Name
• Phone number
• Email address
• Mailing address (if provided)
• Any additional details you share regarding your HVAC service needs

1.2 Automatically Collected Information

When you visit our website, we may collect:

• Your IP address
• Browser type and device information
• Pages visited and time spent on our site
• Referring websites or search engines

This data helps us understand how users interact with our site and improve our services.

2. How We Use Your Information

We collect and use your information to:
✅ Provide and manage our HVAC services
✅ Respond to your inquiries and service requests
✅ Improve our website and customer experience
✅ Send you important updates or promotional offers (only if you opt in)
✅ Ensure compliance with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

✔️ Third-Party Service Providers – Trusted partners who help us process payments, send emails, or run marketing campaigns.
✔️ Legal Authorities – If required by law or to protect against fraud or illegal activities.

4. Cookies & Tracking Technologies

We use cookies and analytics tools (like Google Analytics) to enhance your browsing experience. You can modify your browser settings to decline cookies, but some website features may not work properly.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no online transmission is 100% secure. If you suspect any unauthorized use of your data, please contact us immediately.

6. Your Rights & Choices

You have the right to:

• Request access to the data we collect about you.
• Request corrections or deletions of your personal data.
• Opt out of marketing communications by unsubscribing or contacting us.

To exercise your rights, email us at info@suttonheat.com.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., social media, partners). We are not responsible for their privacy practices. Please review their policies before sharing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

📧 Email: info@suttonheat.com
📞 Phone: 406-777-HEAT
🌍 Website: suttonheat.com